Terms and Conditions

Welcome to Open Smartzone. By accessing or using our website, you agree to the following Terms and Conditions. If you do not agree, please discontinue use of our site and services.

1. Eligibility

  • You must be at least 13 years old to use this site (or use it under parental/guardian supervision).

  • You agree to follow all applicable laws and regulations.

  • Misuse, fraud, or harmful activities are strictly prohibited.

2. Account Registration

  • Provide accurate and up-to-date information when creating an account.

  • You are responsible for keeping your login details secure.

  • If you suspect unauthorized access, contact us immediately at support@opensmartzone.com.

3. Product Information

  • We aim to provide clear, correct, and updated product descriptions, images, and pricing.

  • Errors may occur—we reserve the right to correct them anytime.

  • All prices are listed in USD and may change without prior notice.

4. Orders & Payment

  • Orders are confirmed only after verification by Open Smartzone.

  • We reserve the right to cancel or limit any order at our discretion.

  • Accepted payments: PayPal, Stripe, debit/credit cards, Cash on Delivery, and any others shown at checkout.

  • Prices include taxes and shipping fees as calculated during checkout.

5. Order Processing & Shipping

  • Processing Time: 1–2 business days

  • Cutoff Time: Monday–Friday, 9:00 AM – 6:00 PM (EST)

  • Estimated Delivery (U.S.): 3–5 business days after shipment

6. Returns & Refunds

  • Returns accepted within 30 days of delivery for eligible items.

  • Items must be unused and returned in original packaging.

  • Damaged/defective items must be reported within 24 hours of delivery.

  • Non-returnable: clearance and customized products.

7. User Content

When you submit content to our site, you give Open Smartzone a royalty-free license to use, display, or modify it.
Do not upload anything illegal, offensive, misleading, or violating the rights of others.

8. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes

  • Spread malware, spam, or harmful code

  • Hack, scrape, or attempt unauthorized system access

  • Impersonate others or provide false information

9. Privacy & Data

Your privacy is important. Please review our Privacy Policy to see how we collect and protect your personal data.

10. Indemnification

You agree to indemnify and hold harmless Open Smartzone, its employees, and affiliates from any claims, damages, or legal costs caused by your misuse of our services or violation of these terms.

11. Governing Law

These Terms are governed by the laws of the State of California, United States. Any disputes will be handled under California jurisdiction unless otherwise required by law.

12. Updates to Terms

We may update or modify these Terms at any time. Changes will be posted here, and continued use of the website means you accept the new Terms.

13. Termination

Open Smartzone reserves the right to suspend or terminate accounts if users violate these Terms. We will notify you in writing where possible before such action is taken.

14. Contact Information

Business Name: Open Smartzone
Phone: +1 (714) 984-3722
Email: support@opensmartzone.com
Address: 1209 E Imperial Hwy, Placentia, California 92870, United States
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)